Refund & Return Policy

Last Updated: May 2026

We want you to be satisfied with your CalmWave purchase.

Return Eligibility

Returns may be accepted within 30 days of delivery if the product:

Items showing signs of misuse, damage, or unauthorized modifications may not qualify for a refund.

Once your return is received and inspected, we will notify you of the approval or rejection of your refund.

Approved refunds will be processed to the original payment method within 5–10 business days.

If your item arrives damaged or defective, please contact us within 7 days of delivery and provide photos of the issue.

Customers may be responsible for return shipping costs unless the item is defective or incorrect.

For return requests, please contact us through our Contact Us page.

FAQs

How does the CalmWave speaker work?

It plays calming sounds like white noise, rain, and nature sounds to help block distractions and improve sleep quality.

Can I connect it to my phone?

Yes. It connects via Bluetooth so you can play your own music or relaxing sounds directly from your phone.

How long does the battery last?

The built-in rechargeable battery lasts up to 10 hours, making it perfect for all-night use or portable relaxation.

What sounds are included?

It includes multiple calming white noise sounds such as Rain, Birds, Wind, River Stream, Bonfire, Train, Insect chirping, and Bells.

Is it suitable for better sleep?

Yes. It is designed to reduce background noise and create a calm environment, helping you fall asleep faster and stay asleep longer.